"Connected" How the Concept Was Born
Rainbow Connected's concept was born in October 2010.We were asked to generate live Google leads for an Insurance Broker for their call centre. A Free test was agreed of 10 leads so the client could gauge the quality. Seventy two hours later our team called to find out the results of the test. Out of the ten leads sent the client had said "Sorry we couldn't get hold of them, NOT for us". Stunned and bemused we got a staff member to call the leads there and then. The results were the beginning of the company. We got in contact with seven of the leads immediately and of which five of them wanted a quote there and then!
We knew at that point that we could deliver "hot key calls" to our clients as one of our services.On that day the seed for our Call Centre started to grow! We now have multiple products and teams dedicated to individual Insurers needs. We have a very experienced management team with expertise in Advertising, Digital Media and Call centre services. Our large IT team work on both our internal systems as well as our web activity meaning we are at the forefront of our digital age. One of our key factors is that we provide excellent management Information to all our clients that are above and beyond the norm.Today we generate thousands of calls a day for our ever growing Call centre.....and the growth continues...
What Our Clients are saying about us
Rainbow Connected is one of the largest insurance contact centres in the country, working alongside the largest insurers within the industry. We have nurtured long term and deep relationships with our clients, as we believe our commitment to meet their needs has been paramount to our success. Here’s what a few of our clients had to say
We have worked with Rainbow for a number of years and have seen a significant uplift in our conversion rates as a result of their work. Their friendly team are on hand to help us optimise our campaigns and assist us when needed with additional lead generation from other sources. I would highly recommend them to other businesses looking to monetise and optimise their leads.Rachel Aston, Group Marketing Director
Rainbow connected have been a valued partner of Autonet for a number of years and have continued to support our business in delivering quality leads on a rage of product lines as well as being a partner of choice for outbound call campaigns.Steve Murphy, Director of Commercial Trading
We have worked with Rainbow Connected since September 2017 and have seen our contact rate increase since using them. Despite a downward trend in the volume of leads in some campaigns from the providers we are still placing more units with thanks to Rainbow Connected. Ronnie is easy to work with and quick to adapt to any requests which enhance the customer journey.Yvonne Gosney, Call Centre Manager
Download or View Online Rainbow Connected Brochure
Upminster Trading Park
Saturday: 10:00 AM to 5:00 PM