In an industry where data is one of the most important assets for every company, brokers are faced with masses of leads, built up over the year, that are made up of failed quotes, lapsed policies and renewals. Unfortunately for every broker, time is of the essence, and trying to contact these leads, proves very time consuming, and not cost effective. Having been asked on a number of occasions by brokers if we could work this data for them, we tested the process out with our own extensive renewal data base. We now have a team of advisers specifically trained at contacting these kinds of leads, who do so, on a daily basis.
Having tested this out on our own data, we have now started taking in brokers own data to contact, transferring each customer over to them for a new quote when they would be due to take out a new policy. As the service is chargeable on a cost per transfer basis, it is a cost effective solution for every broker in the industry.