What can Rainbow Connected help with during these times of uncertainty?<\/p>\n\n\n\n
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In light of current events, we can all agree that the foreseeable future is going to bring plenty of uncertainty to businesses all over the spectrum. <\/p>\n\n\n\n
From employees working from home, to businesses having to close all together, we don\u2019t know what the next couple of weeks or months are going to bring to the table. Regardless, we\u2019re all in the trenches together and we need to fight through this. During these troubled times, we need to look out for one another. <\/p>\n\n\n\n
Here at Rainbow, we are looking at ways we can help our\nclients. <\/p>\n\n\n\n
Our main objective here is to help minimise the inevitable\ninterruption to your business and get your employees working like it\u2019s a normal\nday. All of our proposed solutions can be tailored to fit your situation and we\nwill work tirelessly to make sure we keep your business running. <\/p>\n\n\n\n
We are here to help, so please don\u2019t be frightened to get in\ntouch with us to suggest any ideas or ways you would like to work. <\/p>\n\n\n\n
If you need a solution, Rainbow has the resolution. <\/strong><\/p>\n\n\n\n \n\n……………………………………………………………………………………………………………………………….\n\n<\/p>\n\n\n\n With That In Mind…<\/strong><\/p>\n\n\n\n Rainbow Connected can help with the following:<\/p>\n\n\n\n Call Purchase Lead Delivery We\u2019re able to put the right structures in place in order to deliver\nleads to your agents \u2013 including by email if need be. We wouldn\u2019t want you\nmissing out – we\u2019ll deliver them by any means necessary. Rainbow will be able\nto deliver these leads into your current CRM or via personal email addresses.\nJust outline to us what you need and we\u2019ll make it our priority. <\/p>\n\n\n\n Call Handling Filtering On top of this, we will happily book call backs for any\ncustomers that can\u2019t take a quote right now. Not everyone will be able to but\nthat doesn\u2019t mean you should lose out on their business. Once they\u2019re available,\nwe\u2019ll transfer them straight to your team to quote. <\/strong><\/p>\n\n\n\n Direct Debit Chasing Renewal Processing Customer Service Calls Answerphone Services Call and Lead Purchase Quoted Diary ……………………………………………………………………………………………………………………………….<\/p>\n\n\n\n Rainbow Connected are also offering all set-ups free of\ncharge<\/strong>. In times of need we need to unite and help each other \u2013 this could\nbe reality for longer than we think and there\u2019s no time to reap from a bad\nsituation. We don\u2019t work like that. <\/p>\n\n\n\n Please keep in mind as well that we are able to turn your\ncampaigns on and off at the times that suit your company. We also have flexible\npay-as-you-go payment options that will suit your situation. <\/p>\n\n\n\n Tell us what you need help with, and we\u2019ll figure out a solution for you.<\/p>\n\n\n\n Contact us today on 0800 812 1056<\/strong> What can Rainbow Connected help with during these times of uncertainty? In light of current events, we can all agree that the foreseeable future is going [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":178,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[7,54,53,52,51],"class_list":["post-177","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-contact-centre","tag-contact-centre-solutions","tag-coronavirus-business-help","tag-coronavirus-help","tag-covid19"],"_links":{"self":[{"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/posts\/177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/comments?post=177"}],"version-history":[{"count":6,"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/posts\/177\/revisions"}],"predecessor-version":[{"id":186,"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/posts\/177\/revisions\/186"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/media\/178"}],"wp:attachment":[{"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/media?parent=177"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/categories?post=177"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rainbowconnected.com\/blog\/wp-json\/wp\/v2\/tags?post=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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<\/strong>We will help set up individual new phone numbers to your team. Regardless of how your agents are planning on contacting \u2013 mobile, landline or an alternative hunt group \u2013 Rainbow has unlimited resources to phone numbers. This call feature can be set up on our bespoke system within minutes. <\/p>\n\n\n\n
<\/strong>One of the biggest aspects of this situation will be not missing out on any potential leads for your business. As people will be sitting at home on their computers during these times, you can expect an increase of leads for your business. <\/p>\n\n\n\n
<\/strong>Something that we pride ourselves on here at Rainbow is our ability to efficiently handle calls \u2013 and that will never change, especially not now. We will handle the incoming calls to your business. We\u2019re also able to manage calls for any department that may need help. If you have a department where you have multiple employees off unwell or they are unable to manage the volume of calls, we\u2019ll divert your number over to us and handle them for you. <\/p>\n\n\n\n
<\/strong>We like to make sure that every broker we work with only speak to the leads that fit their requirements. You don\u2019t want stragglers, so we won\u2019t give you them. Once you\u2019ve outlined with us the type of lead you want, we will only pass your staff the leads that they want to speak to. No time-wasters. <\/p>\n\n\n\n
<\/strong>Want to keep up-to-date with the money rolling in for your business? With our Direct Debit Chasing product our agents will chase the customers who need assistance with the direct debits that they\u2019re paying you. Once vetted and ready to make a payment, we will transfer them to a member of your accounts team to finish the job. <\/p>\n\n\n\n
<\/strong>What if you could limit the amount of \u2018goodbyes\u2019 and increase the amount of times you say \u2018welcome back\u2019. Don\u2019t let your customers slip away. It can be time consuming to contact each customer whose policy is up for renewal. That\u2019s why we\u2019ll take the heavy load off of you and we\u2019ll contact your renewal database. Once contacted and they\u2019re ready to renew their policy with you, we will transfer or email a member of your staff to complete. <\/p>\n\n\n\n
<\/strong>In the event that your staff can\u2019t get in to work due to being unwell or a lock down, divert your calls to us. Our agents are able to take your calls in order to take messages from your customers, as well transferring that customer on to your designated agent. It may sound difficult, but it isn\u2019t. It\u2019s a lot easier to set up than you may think.<\/p>\n\n\n\n
<\/strong>You\u2019re not going to be able to work during all hours \u2013 that was apparent before and even more so now. Your customers need to know when you\u2019re open and closed though so they don\u2019t waste time calling you over and over again. We can program into our systems a recorded message of the information you need to get out there. They can go on at a time that is convenient to your working hours. <\/p>\n\n\n\n
<\/strong>We\u2019re consistently told about the quality of our leads and calls. Even during these times it\u2019s something we\u2019re confident that we can still deliver on. We know at present you may be purchasing calls from us. If this is becoming an issue due to your situation, you may want to think about purchasing leads. This may fit your current situation better and your agents will be able to dial out to those customers.<\/p>\n\n\n\n
<\/strong>You want your sales force to be as organised as possible, don\u2019t you? Rainbow Connected will organise your sales diaries to try and maximise sales. All you need to do is drop your data in our bespoke system and we\u2019ll do the hard work for you. We\u2019ll upload the data into our system (which takes seconds and at no cost) and then work alongside your agents contacting the customers they feel are most competitive. Once contacted, we can pass them through to your agents to quote.
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Or Email sales@rainbowconnected.com<\/strong> to learn more<\/p>\n","protected":false},"excerpt":{"rendered":"